POLICIES

ITEMS
All items are handpicked by Mimi - as they are pre-loved they may have small imperfections or signs of wear.  Major flaws will be stated within the description. All items have been washed and handled with care but we still recommend washing items once you have received them.

RETURNS/REFUNDS
As the shop is run independently by Mimi, operations can take their time therefore we appreciate patience with any enquiries. 

 

Refunds depend on the circumstance (e.g. mishandling during delivery) - and should be communicated clearly with photos via email or instagram to Mimi directly. We do not accept returns and advise you to read all information provided carefully before purchasing.

SHIPPING

PACKAGING

All items are delivered in 100% eco friendly packaging to ensure a model that is sustainable as possible.  We may use paper based packaging, which might not look the prettiest when it arrives... but it's what's inside that counts!

SHIPPING

All orders are sent via Royal Mail or Parcel Force depending on the weight, value and destination.  UK orders under 2KG in weight are sent 2nd Class Signed For unless specified otherwise (there is an option to send 1st class should you wish). International parcels (inc. Republic Of Ireland) will be sent Tracked & Signed. 

Addresses can NOT be changed after purchasing, so please make sure it is correct before payment. 

Due to the fact Mimi works a job alongside running her shop, all items will be delivered within 2-3 days of purchase, and will take 3-5 working days to arrive after shipment.  We really appreciate your patience!